We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Proof of purchase is required.

To initiate a return, please contact us first at rcinvest1@outlook.com. Returns sent without prior authorization will not be accepted.

• Customers are responsible for return shipping costs
• Return addresses may vary depending on our supplier or warehouse location
• We do not provide prepaid return labels

Damages and Issues

Please inspect your order upon arrival. If your item is defective, damaged, or you received the wrong item, contact us immediately so we can resolve the issue as quickly as possible.

Exceptions / Non-Returnable Items

• Used or worn products
• Personal-use items such as earbuds or hygiene-related goods
• Final sale or discounted items
• Gift cards

If you are unsure whether your item is eligible, please contact us before making a return request.

Exchanges

We do not offer direct exchanges. The fastest way to get a replacement item is to place a new order. In some cases, we may offer a replacement instead of a refund for faster resolution.

European Union 14-Day Cooling-Off Period

If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days without providing a reason. The item must still be unused and in its original packaging.

Refunds

Once we receive and inspect your return, we will notify you regarding the approval status.

If approved, your refund will be issued to your original payment method within 5–10 business days. Please note that it may take additional time for your bank or card provider to process the refund.

If more than 15 business days have passed since your refund was approved, please contact us at rcinvest1@outlook.com.